purchased 2 tickets to Toby Kieth last year. The concert was scheduled for Sept 1st of this year. Covid hit and as we all know, events were cancelled. I went on the Meadowbrook (Bank of NH Pavilion) website at the end of August to find out how or when I would be refunded the $247. I found that they had rescheduled the concert for Sept 4th, 2021. I went to the Ticketmaster website and tried to get a refund. No luck. I then called and tried to do it over the phone. Again, no luck. They stated that the concert was rescheduled and I missed the open refund period. I asked when they notified me of this. They couldn't and stated the only thing I could do was to allow them to attempt to re-sell my tickets.
I attempted to contact Meadowbrook and could only find a contact online. I sent a message trying to get them to assist me. Once again, no luck.
I am writing this because I saw that Meadowbrook has filed for Covid-19 assistance from the State! I am dumbfounded how they feel they deserve assistance due to this pandemic, but don't want to help a customer trying to get their money back for an event scheduled at their venue who is in the same boat!
Marvin Preston
SanborntonÂ
(1) comment
what are they supposed to come to your house to let you know you can exchange or get a refund?
Just go in 2021.
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