Sinch reports AI is transforming customer service, shifting focus from conversation volume to value, emphasizing continuity and trust in interactions.
America’s word of the year for 2026? “Stressful,” according to a recent survey — and a third are currently going through an existential crisis. The survey of 2,000 Americans conducted by Talker Research found the top word people used to describe how 2026 has been so far was “stressful” (35%), followed by “challenging” (32%). And […]
Service Dog School of America reports that as mental health needs rise, nonclinical treatment options like service dogs, digital therapeutics, and nature-based therapies are gaining traction.
Understood reports that ADHD can disrupt sleep patterns, worsening symptoms and mental health; effective sleep hygiene practices may help.
Competing among the top talent in New England, Inter‑Lakes Middle High School’s (ILMHS) LakerBots 8046 powered into the Big E in West Springfi…
What would you prioritize earlier in life? New research has found six in ten seniors said for them, it’s their memory health. A new poll of 2,000 Americans aged 50 to 70 shared sage advice for the younger generations: consider paying attention to your brain health and memory by the time you’re in your mid-30s. […]
PLYMOUTH — Plymouth State University students from various disciplines, including the arts, humanities and sciences, will present projects on …
Several cases of "spatial orientation" were recorded among the spiders living in both trees and in underground burrows.
FRANKLIN — Franklin High School Principal David Levesque had a stellar secret.
People who interacted with different AI chatbots in a study didn’t realize the bots were including veiled advertising in their replies