To The Daily Sun,
Having been privy over the years to criticism about our local hospital, Lakes Region, I am compelled to write a second affirmative commentary on how lucky we locals are to have such quality care in our backyard.
It’s been a challenging year for me with three surgeries, two of them at Lakes. As a longstanding healthy Baby Boomer, being compromised is an awkward and frustrating dilemma with the accompanying loss of control.
Last week it became necessary for additional adjustments to my July surgery and once again I was fortunate to have the expertise of Dr. Arnold Miller. In addition, his nurse Mandy held my hand through the entire procedure. Since light sedation was medically advisable, being awake was quite stressful. Her steady pressure kept me calm. How lucky was I to have such a caring nurse who would play this singular role.
I would not have missed an opportunity for a personal shout-out to Brian, my admitting nurse, and Claire, my discharge nurse, who both showed such professionalism. But, receiving a personal note from them through the mail saying “it was a pleasure taking care of you” was above and beyond the normal course of patient discharge.
The tagline under the LRGHealthcare note card reads “care, compassion, community” – what more could any of us potential patients ever want?
Claire L. Hebert-Dow
- Category: Letters
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