To The Daily Sun,
We would like to address a concern regarding unfair practices brought on by the New Hampshire Electric Co-op and it's members.
While former electric bills were listed as "kilowatt hours used" and the total dollar amount owed, a simple equation could reveal the true KWH unit price is about 0.33 cents per KWH now.
It appears the current breakdown of the utility bill is nothing but confusing to the average Co-op consumer. Bottom line is what customer KWH usage is and the total funds are due, without the tier costs, shown on billings.
The consumer is still paying, but the utility fails to address the full real cost per KWH, inclusive of all billable associated costs per KWH.
Why the discrepancy lies between the true KWH price and your total bill?
The Co-op tries to show only a KWH cost, but fails to incorporate the true delivered cost per KWH "with" the member cost built in.
Reflecting on a customer charge, starting on or about 1996, we consumers are being unfairly overcharged with an escalating "member charge." We have followed a pattern of unrealistic member (customer) overcharges on a runaway escalating unfair practice.
The current member charge is very excessive at about $30 a month, causing a $360-a-year membership before buying power.
Establishments like SAMs Club, Costco, BJ Wholesale only charge in the neighborhood of $50 per year membership (fact/findings). With the Electric Co-op's yearly member charge with 85,000-plus (metered) customers would cause/generate an excessive income of $2,550,000 per month before selling power to its consumers — or about $30 million a year before selling power.
Users of electricity should be paying their fair share of KWH without overcharges for member or customer charges just to have a meter, before incurring KWH charges.
While we have documented this unfair practice, we wish to ask for relief from the Public Utilities Commission and the governor's office regarding such consumer billings without the added excess of just having a customer charge (or) member charge in excess of metering KWH usage.
We feel that $360-plus dollars a year customer charge is a bit excessive for the Co-op customers to be on a run-away bill creep.
Our documentation will show this customer charge escalation every January.
NHEC annual meetings with their consumers fail to share voting articles in advance and furthermore the NHEC general public is uninformed what their voting on. There's no discussion, and the boards time does not allow a
good time frame to allow a fair discussion. I've questioned this on many yearly consumer board meeting occasions.
We speak for many NHEC customer complaints regarding these customer charge complaints, and some customers unaware of the member charge, were blindsided with their increasing member charges. There should be a fair allocations of costs, not excessive member charges as brought on unfairly by NHEC or other utilities.
Compared to other states and utilities, NHEC is one of top over-chargers in the per "member" arena. That's even if a member has two or more meters they're charged per meter. Is this a real "co-op"
We ask the NH PUC and governor to explore relief of this excessive member charge.
While co-ops are generally considered as a savings to members, it appears the NHEC has duped its members to thinking they're obtaining fair reasonable costs because of a co-op name. We have no choice to pick and choose a total power supplier-provider, as the telephone service allows. One can choose a telecommunication
supplier without a piggy-back attachment as to the NHEC or delivery billings.
Why is it true, use of existing phone company land line, when you can make or choose a provider, without an attachment from the former suppliers or service, then why not the power lines? They have been in place as long as the telephone company's?
We are looking forward to a resolution that could serve its members in a healthy and cost-effective way.
- Category: Letters
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