To The Daily Sun,
You might not know this person, but she has worked for LRGHealthcare for 20 years. She is the office manager at Lakes Region Family practice and she is a godsend.
I met Anne Avery, Laconia's angel, while setting up a doctor's appointment for Dartmouth. She wanted to know what was going on and why they had set up the appointment. She brought me into her office and sat down and talked with me. She introduced herself and said, "start from the beginning and tell me everything that is wrong." So, I let here know everything that was wrong and she picked up her phone and she started calling and making appointments. She said, "I'm going to get you fixed. I can't stop the pain but we are going to put you in contact with some of the doctors who can take the pain away." I said, "great."
She did exactly what she said she was going to do. The next week I have an appointment with the general surgeon and he took care of me. He did the surgery and everything went okay. But I was feeling funny and went to the emergency room that Friday after surgery and found out I had two flood clots and they started me on a blood thinner, but it wasn't explained to me, to the best of my knowledge.
I waited until Anne's office opened on Monday and I explained to here that I wanted answers and I was concerned for my health. She got on the phone, called the ER and told them we were on our way down. I told her I was scared and didn't want to go but she assured me that she was going to go with me and stay with me. We went to the emergency room and she filled out all my paperwork for me and we got a room. The doctor came into the room and Anne explained each and every one of my concerns to him. She made sure he ran every test possible and stayed with me from 9:15 a.m. to 4:30 p.m.
The next day, Anne had me set up with appointments with my doctor and the appropriate specialists. She did everything she said she was going to do and she never left my side.
There are a lot of amazing people at LRGH and Anne Avery is one of the greatest. If if wasn't for her, I wouldn't be here today. Still, to this day, she is there for my every need — as if I were her sister. She has never treated me any different and she has demonstrated true love for the patients at LRGH. If it was up to me, I would give her a reward for being one of the most outstanding people at the LRGH system.
Anne, I am truly blessed to have you as a part of my life. You are like the sister that I never had. I just want to thank you from the bottom of my heart; you are my angel.
- Category: Letters
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