To The Daily Sun,
Despite the devastating fire on September 22 that destroyed both out warehouse and office spaces, Northeast Electrical Solutions, LLC of Laconia never missed a beat. Three service vehicles and a great many tools were lost. Fortunately, two fully equipped vehicles were off site at the time of fire.
Immediately upon being notified about the fire, management and employees of NES began to triage. Personal vehicles were set up as mobile offices, business telephone lines were forwarded to employee cell phones for 24/7 coverage. Temporary office and storage spaces were rapidly located thanks to the generosity of family and friends. Everything needed to continue Northeast Electrical Solutions operations was at hand, including manpower and a determination to continue. NES's pledge to continue their "standard", i.e. stellar customer service remained firmly in place.
The employees at Northeast Electrical Solutions will tell you that they are like a small family-sharing a camaraderie seldom found in the business world of today. Not only do they work as a team during business hours, but it is not unusual for them to assist each other on a personal level if needed. The fire was certainly a crisis, without question, but it was not a defeating crisis. Perhaps for the immediate future some things would be different, but there was nothing that could not be handled if it was dealt with as a team.
In 2009, when owner Gregg Selesky started Northeast Electrical Solutions he knew that there would be bumps in the road. He knew that the construction industry was as unpredictable as the weather, with workloads and revenue fluctuating constantly. Functioning as an employer instead of an employee was a new world for Gregg. Despite the many challenges, his Northeast Electrical Solutions not only prospered, but grew. Divisions were created to handle everything from marine electrical repairs to security systems. Solar and wind power systems were offered as well.
There were good days and bad... perks and pitfalls. Strong faith created a permanent glue while a diverse and ever growing customer base evolved. Team building was an ongoing process in the beginning and continues today. The perfect "recipe" for success is not written in any book, it is a process. (If you question the faith aspect in all of this, I have to tell you that Gregg Selesky's bible, always atop his desk, survived the September 22 fire virtually unscathed when everything else in the office was destroyed.
Northeast Electrical Solutions