LACONIA — About 150 area businesses lost telephone services yesterday morning when the "voice-over IP" product offered to businesses by FairPoint Communications crashed.
FairPoint media representative Jeff Nevins said that there was a problem with a process that occurs in the VoIP system host from midnight to 5 a.m. and the system did not come back on line in the morning.
VoIP is a method of converting analogue information into a digital format so telephones can be used through the Internet. About 150 area businesses, including The Laconia Daily Sun, use VoIP.
Nevins said the problem was corrected by late morning and had no effect on regular FairPoint telephone services.