LACONIA — Could your business use a few more customers? The experience a customer has with you and your business is critical in growing your business and developing a long term customer relationship. Sadly many small businesses fail to look at how to offer an awesome customer experience. In this fast paced society of today a small business person needs to integrate all of the elements and customer touch points both digital and conventional to attract and develop a stronger relationship with customers.
SCORE Lakes Region brings you our "Creating an Awesome Customer Experience" workshop. During this highly interactive workshop you will be updated on the current state of customer dissatisfaction, how to create and develop a sustainable, cohesive customer experience that will gain their loyalty, propel referrals and word-of-mouth recommendations and ultimately grow your business.
This workshop will be hosted by Lakes Region SCORE. The presenter will be Kerry Pfrimmer, an award winning Marketing and Sales leader whose career advanced from the ranks of Sales & Marketing into general and executive management. His 30+ year career has spanned small businesses in specialty retail, automotive and recreational product segments and Senior Executive roles at Fortune 500 companies including; DuPont and GE. His passion for relentless customer satisfaction and growth will encourage you to propel your business to new sales levels and implement practical high impact solutions.
Advance registration tuition is $25 per person for September 24th workshop. Registration will be available at the door the night of the event from 5:00-5:30 PM for $30. The workshop will be held from 5:30 – 8:00 PM at the Laconia Chamber of Commerce, 383 South Main Street, Laconia, NH. Advance registration can be done by sending your $25 check with your contact information; name, email, phone number and street address to SCORE Lakes Region, 383 South Main Street, Laconia, NH 03246. Or you can preregister online at http://lakesregion.score.org/localworkshops.
SCORE Lakes Region is a not-for-profit, volunteer organization and Small Business Administration resource providing no cost small business counseling, mentoring and coaching for the life of your small business.
Last Updated on Tuesday, 16 September 2014 08:17
GILFORD — The Gilford Parks and Recreation Department will be sponsoring a Senior Moment-um program on Monday, September 22. We will meet at the Gilford Tennis Courts at the Village Field at 10:00 am for an introduction to Tennis led by Parks and Recreation Director, Herb Greene.
The Parks and Recreation Department will be providing modified equipment of small rackets and slower bouncing balls; however participants are welcome to bring their own rackets. Participants are asked to RSVP by Friday, September 19th.
For more information or to RSVP, contact the Gilford Parks and Recreation Dept. at 527-4722.
Last Updated on Tuesday, 16 September 2014 08:12
LACONIA — Jennifer Tondreau and her team of professional figure skating coaches will open the Central New Hampshire Skating Academy's 2014-2015 season at the Laconia Ice Arena on Friday, September 19th.
These energetic and enthusiastic professionals bring their extensive experiences with Disney on Ice, Ice Capades, competitive ice dancing and hockey skating to central New Hampshire. Utilizing the United States Figure Skating Association curriculum, lessons from beginner to advanced levels will be offered to skaters from age 3 to 103. This season's Friday lesson schedule will include Learn to Skate: Skill Development, and Freestyle Skills and Edge, Power and Positions classes. All classes will include additional practice ice time and the opportunity to participate in Off Ice Training for the Figure Skater to build core strength increase flexibility and improve figure skating maneuvers on the ice.
New this year will be the Central New Hampshire Skating Academy Synchronized Skating Team. This team, which will meet on Wednesday evenings, will utilize the USFSA Synchronized Skating Curriculum to guide skaters through the elements of synchronized skating.
The Synchronized Skating Team and the Academy's Performance Company will offer two public performances this season. The 12th annual Spread Your Wings and Soar Cancer Benefit Show, all proceeds of which are donated to a local family fighting cancer, on Saturday, November 8th and the Spring Show on Saturday, March 28th. Both performances will be held at the Laconia Ice Arena.
The Central New Hampshire Skating Academy is a not for profit organization dedicated to the provision of recreational, theatrical, synchronized, and learn to skate programs to the central New Hampshire community. For additional information or to join the friendliest group of skaters in central New Hampshire visit www.cnhskatingacademy.org or call 226-5683.
Last Updated on Monday, 15 September 2014 10:35
GILFORD — This coming December 11th and 12th, Patrick's Pub & Eatery of will host their sixth Pub Mania, a 24-hour barstool challenge, to raise money for the WLNH Children's Auction. Team Captains and organizers have their eye on topping the record amount of $177,545 raised last year. The Pub Mania event has now raised over $562,000 in its first five years.
100% of the funds pass directly to the WLNH Children's auction. "We see the WLNH Children's Auction as one of the most impactful community events and we want to continue to help it grow" says Beetle. "In addition to creating a happier holiday for children and their families, the proceeds from the auction are being used for programs and organizations that are working to reduce the root causes of poverty".
Each of the 30 teams that make up Pub Mania have a team captain that puts together a team of 24 people (one for each hour of the event) and inspires them to fundraise. The average team fundraising was over $5,000 last year, with top teams raising much more. Team Café Déjà Vu set the record raising $20,015, followed by Supreme Marine at $14,708 and Laconia Country Club at $13,076.
Patrick's, along with event sponsors, local businesses and area musicians will provide participants with food, beverage, entertainment, special guests, fun games and more.
"Pub Mania, inspired by Laconia Athletic & Swim Club's 'Cycle Mania', is the most fun and successful fundraiser we've ever hosted" said Beetle. "The level of enthusiasm and excitement that everyone brings on behalf of this community is truly inspiring."
Last Updated on Monday, 15 September 2014 10:24
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