LACONIA — Toyota Motor Sales has selected Irwin Toyota Scion as the winner of the company's most coveted accolades, the 2013 President's Award. The award honors those businesses that are superior in all facets of their operations, with an emphasis on maintaining Toyota's high standards for customer satisfaction.
Irwin Toyota has received this award due to their excellence in each of a series of categories, including customer sales satisfaction and customer service satisfaction, in addition to other sales and certification metrics. Irwin has become dedicated to operational excellence and superior customer care. Their excellent customer care has immensely contributed to the winning of this award. They consistently respond to their customer needs and fosters loyalty that creates a brighter tomorrow for Toyota Motor Sales.
The President's Award is an incredible recognition for the dealerships and shines a light on real-life instances that embody Toyota's values of safety, reliability and an overall commitment to customer service to make all owners part of the larger Toyota family around the globe.
"We're excited and honored to win this prestigious award. We've put a tremendous amount of effort into improving our level of customer service as well as facilities. We have to thank our employees and customers who made this possible," said Chris Irwin, Vice President of Irwin Toyota Scion. Irwin Toyota will continue to strive in the areas of customer service, bringing superior satisfaction to every customer.